Printer name: Name of the printer connected to the computer.Ĭurrent software version: Software version of the connected printer.
*Depending on the operating system you are using, the displayed operation windows may differ. If an error message is displayed, the possible causes are as follows:Ĭause (1): The USB cable is not connected.Ĭorrective action: Connect the USB cable, and start over from step 1.Ĭause (2): The downloaded update file is for a different printer.Ĭorrective action: Download the file for the printer to be updated, and start over from step 1.Ĭheck the contents of Step 2 that is displayed in the Printer Update Utility, turn on the printer power, and click Start. If you are using Mac OS, double-click (Printer Update) to start the Update utilityĬheck the contents of Step 1 that is displayed in the Printer Update Utility, turn on the printer power, and then click Next. If you are using Windows, double-click (Printer Update.exe) to start the Update utility If you are using Mac OS, make sure that your computer is set up so that it does not enter the sleep mode. Make sure that only one printer is connected to the computer via a USB cable. If a LAN cable or a USB cable for camera connection is connected, disconnect those cables.įor models with card slots, remove all the cards if they are inserted in the card slots. Open the disk image to find the Printer Update program.Ĭonnect the computer and the printer by using a USB cable. A disk image will be mounted on the desktop. dmg file after it has been saved to your computer. If you are using a Macintosh computer, open the. Open this folder and run Printer Update.exe. After running the file, a folder will be created with the same name as the file. If you are using Windows, save the firmware update file to either the desktop or into a separate folder. For instructions on opening the Properties window, refer to the on-screen manual that comes with the printer.
If you are using Windows, open the Properties window of the printer driver, display the Ports tab, and select Enable bidirectional support. Computer on which the printer driver is installed. Windows 10, Windows 8.1, Windows 8, Windows 7, Windows 7 SP1, Windows Vista SP1, Windows Vista SP2, Windows XP SP3 Operating Environment for Printer Update Utility This file can be found on the support page for your printer under the Firmware tab in Drivers & Downloads. To update the firmware for your PIXMA MG3520 / MG3522, download the firmware update file for your printer, then follow the directions below.
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